Is Hospitality a Dead End Job?

Updated: Aug 26, 2021

Hospitality is a dead-end job

Very few things annoy me more than when I hear those words.

This is often accompanied with phrases such as “too low pay”, “too long hours” and “too stressful”.

Whilst at entry level this can sometimes be true, the reality for those that persist can be far different.

If you work in Hospitality in the UK, you are pretty much set to be able to work in Hospitality anywhere in the world.

Very few industries can boast of the speedy career progression that Hospitality offers.

The large and varied skill set you learn in Hospitality are skills you can carry with you in life and in other professions.

You can learn:



-Problem Solving – every day is unique as are many of the challenges

-Flexibility – being able to perform a range of different tasks

-Customer Service

-Operational & Time Management Skills – things have to run to schedule and via a number of processes.

-Interpersonal Skills – you learn how to communicate with customers and those around you, often from different backgrounds and areas in life.

Last weekend I ate at a restaurant in Chester, the Sticky Walnut (part of the ELITE BISTROS LTD group) and which exemplified good practice in Hospitality.

The Chefs in the kitchen are rotated weekly to work on different sections so that they can learn, keep up and maintain new and existing skills.

The excellent waiter, Adam, was himself a Chef previously.

To have such an in-depth across the board set of multi-skilled staff showed in this restaurant, and it truly was an exceptional experience.

Everyone I spoke to seemed happy and engaged, and the energy pervaded the entire set up.

At a time when Hospitality needs to promote it’s positive side, the Sticky Walnut is a shining of example of how it should be done.

The days of when staff are “just” (hate that term) a waiter or “just” a chef, should be behind us.

I made a post earlier in the week about what makes a good or bad hospitality business, but what is evident is that good employers will encourage learning and upskilling of their team.

This will encourage retention, help recruitment (by becoming an employer of choice) and provide a positive working experience.

It’s why I am proud to be working with organisations such as Wandsworth Life Long Learning, and Rinova's Hospitality Academy.

These organisations encourage growth and upskilling, providing free support and training to the Hospitality employers and employees that engage them.

More information on the free courses offered by Wandsworth Lifelong Learning can be found at:

More information of the support being offered by Rinova's Hospitality Academy can be found at:

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