Customer Service Qualification Level 1
Time & Location
About the Event
Customer Service Level 1 Award Qualification
Gain or Refresh Your Customer Service Skills Level 1
This is a FREE course, funded by the European Social Fund - available to UK and EU citizens resident in London.
Refresh Your Customer Service Skills: Go beyond the average and update great customer service skills you can take with you for life.
This course will cover:
- How to deliver good customer service
- How to use different communication methods
- How to provide good customer service in line with organisational procedures
- How to effectively deal with customer queries, problems and complaints
- Understand how customer needs and expectations are formed
Course Length: 1 x 2 hours per week, 4 weeks course
Starting: 17th August 2021
Ends: 7th September 2021
Time: TBD* (To Be Determined)
Platform: Online via Google Classroom
Qualification upon completion
Level 1 Qualification in Customer Service. Can be used as a refresher course for expired qualifications.
Through attending this course and completing the assignments you will achieve a Award in Customer Service Level 1, and you will have the opportunity to go on to a Level 2 Certificate upon completion.
If you would like to refresh your customer service skills, enroll for this FREE, certified Qualification. There are limited numbers and when the course is full you will have missed out.
Signing Up is easy. Register your interest and a member of the Wandsworth Lifelong Learning team will be in contact to finalise the enrolement.
Reopen. Refresh. Recharge
Courses are free and paid for by the European Social Fund via Wandsworth Borough Lifelong Learning. The courses apply to any UK resident You must be a UK or European Citizen or resident living in the UK for at least 3 years, and living in London. You must not be in full time education currently.
Registration deadline: TBD
Don't miss out! Register an interest now
For more free courses visit: https://www.timothyrandrews.com/events
Timothy R Andrews are promoting this course on behalf of Wandsworth Borough Lifelong Learning.