Time is TBD | Google Classroom

Customer Service Qualification Level 1

Feeling a bit rusty after so long away from work? Gain or Refresh your customer service level 1 qualification and get going again. Online classroom with tutors
Customer Service Qualification Level 1

Time & Location

Time is TBD
Google Classroom

About the Event

Customer Service Level 1 Award Qualification 

Gain or Refresh Your Customer Service Skills Level 1

This is a FREE course, funded by the European Social Fund - available to UK and EU citizens resident in London.

Register Your Interest Now

Refresh Your Customer Service Skills:   Go beyond the average and update great customer service skills you can take with you for life. 

This course will cover:

  • How to deliver good customer service
  • How to use different communication methods
  • How to provide good customer service in line with organisational procedures
  • How to effectively deal with customer queries, problems and complaints
  • Understand how customer needs and expectations are formed  

Course Length:  1 x 2 hours per week, 4 weeks course

Starting:          17th August 2021

Ends:                 7th September 2021

Time:                 TBD*   (To Be Determined)

Platform:     Online via Google Classroom

Register Your Interest Now

Qualification upon completion

Level 1 Qualification in Customer Service. Can be used as a refresher course for expired qualifications.

Through attending this course and completing the assignments you will achieve a Award in Customer Service Level 1, and you will have the opportunity to go on to a Level 2 Certificate upon completion.

If you would like to refresh your customer service skills, enroll for this FREE, certified Qualification. There are limited numbers and when the course is full you will have missed out. 

Signing Up is easy. Register your interest and a member of the Wandsworth Lifelong Learning team will be in contact to finalise the enrolement.

Reopen. Refresh. Recharge

Courses are free and paid for by the European Social Fund via Wandsworth Borough Lifelong Learning. The courses apply to any UK resident   You must be a UK or European Citizen or resident living in the UK for  at least 3 years, and living in London. You must not be in full time education currently.

Registration deadline: TBD

 Don't miss out!    Register an interest now

For more free courses visit: https://www.timothyrandrews.com/events

Timothy R Andrews are promoting this course on behalf of Wandsworth Borough Lifelong Learning.

Share This Event