

Mon, 25 Jan
|Google Classroom
Customer Service Level 1 Qualification
The job market is getting tough. Upskill yourself with this customer service level 1 qualification and stand out from the crowd. Online classroom with tutors
Time & Location
25 Jan 2021, 13:30
Google Classroom
Guests
About the Event
Level 1 Certificate in Customer Service Qualification
Improving Your Customer Service Skills
This is a FREE course, funded by the European Social Fund - available to UK and EU citizens resident in London.
The job market is tough an getting tougher, so why not stand out from the crowd and get a qualification.
With most jobs requiring customer service skills on some level, get ahead of the game and get qualified!
Improving Your Customer Service Skills: Â Â Go beyond the average and learn great customer service skills you can take with you for life.
This course will cover:
- How to deliver good customer service
- How to use different communication methods
- How to provide good customer service in line with organisational procedures
- How to effectively deal with customer queries, problems and complaints
- Understand how customer needs and expectations are formed Â
Course Length: Â 1 x 2 hours per week, 4 weeks course
Starting: Â Â Â Â Â Â Â Â Â Â Â 25th January 2021
Ends: Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â 15th February 2021
Time:                 1.30pm – 3.30pm
Platform: Â Â Â Â Online via Google Classroom
Qualification upon completion
Level 1 Award in Customer Service with the opportunity to progress and gain a Level 2 qualification.
Through attending this course and completing the assignments you will achieve a Level 1 Certificate in Customer Service. We also have additional funding for you to complete a Level 2 Customer Service qualification. Please note this will involve completing an online assessment/multi choice test.
If you would like to improve your customer service skills, enroll for this FREE, certified Level 1 Qualification. There are limited numbers and when the course is full you will have missed out.Â
Signing Up is easy. Register your interest and a member of the Wandsworth Lifelong Learning team will be in contact to finalise the enrolement.
Get online. Get qualified. Â
Courses are free and paid for by the European Social Fund via Wandsworth Borough Lifelong Learning. The courses apply to any UK resident   You must be a UK or European Citizen or resident living in the UK for  at least 3 years, and living in London.
Registration deadline: 19/01/2021
 Don't miss out! Apply now
For more free courses visit: https://www.timothyrandrews.com/events
Light Cloud Ltd & Timothy R Andrews are promoting this course on behalf of Wandsworth Borough Lifelong Learning.